The Federal Government has ordered the Nigerian Civil Aviation Authority (NCAA) to sanction any airline that disrupts flights without genuine reasons.
Director of Public Affairs and Consumer Protection for the Aviation Authority, Michael Achimugu, gave the order in a statement posted on its x handle, cautioning that situations where airline staff deliberately abandon passengers and leave the aviation’s consumer protection officers to deal with angry customers will no longer be tolerated.
Achimugu confirmed that, in line with directives from the Federal Government and the Minister of Aviation and aerospace development, the “naming and shaming” of erring airlines will commence immediately.
